Home UX / UI

CRM Software

Problem: High bounce-rate and low demand on the software.


Goal: Increase the metrics related to website traffic (both organic and paid) in order to achieve 1 of the 4 KPI of the company.

Disclaimer: The strategic plan of this company had 4 KPI. In order to achieve one of them, which was to increase the number of customers by 10%, the improvement of the aforementioned metrics was required.


Responsibilities:

◦ UX/UI
◦ User research;
◦ SEO Analysis;
◦ User flow analysis;
◦ Information Architecture;
◦ Prototyping;
◦ Usability Testing;


Scroll the page to see the final version alongside the explanation behind each step of the process.

Front page of a website of a CRM Software company.

CRM Product Page

When it comes to the decision-making part, less is more. Hereafter, the user must have had all their main questions resolved. If any doubt about the product occurs, a section relating to the main features must be easily accessed.

Front page of the products and services section of the website of a CRM Software company in which three columns display different values according to the category.

Step-by-step Process

A summary explaining the reasoning behind the development of each section of the website.

Front page of a website of a CRM Software company in which each part has a paragraph explaining the elaboration process.

Other Deliverables

Home page of the website of a professional editing software company in which the heading states: "Professional editing software now with AI"

Other Deliverables

Front page of a pet store website.

Other Deliverables

Responsive Design - Mobile Version

Mobile version of the front page of a pet store website.

Other Deliverables

Responsive Design - Mobile Version

Attributes and characteristics used by Gabriel Belisiario on designing the web and mobile site of a pet store, such as bootstrap grid, components and variants and responsiveness.

Other Deliverables

Responsive Design - Mobile Version

Front page of a flower store called Masay Mart.

Other Deliverables

Responsive Design - Mobile Version

Product section of the flower store called Masay Mart.

Other Deliverables

Responsive Design - Mobile Version

Print of the homepage of a photography studio which displays three photos of wedding on the first row and three photos of newborn and the page of services which displays three options of prices of the wedding category.

Other Deliverables

Responsive Design - Mobile Version

About page of a photography studio called Photor, in which describes the foundation in 2010 by Jenifer, Monica and Carlos and a brief description of their personalities.

Other Deliverables

Responsive Design - Mobile Version

Print of the information architecture made on Figma displaying the interaction between all the pages of the photography studio.

Other Deliverables

Responsive Design - Mobile Version

Prints of components of a design system such fonts and its specificities, spacing and color used in the project of the photography studio with the title "Design System Based on Atomic Design".